Privacy Policy

The short version

Your application enters a protected RoadHouse Recruiting workspace. It is not automatically sent to a carrier. A recruiter reviews your information and contacts you to discuss possible opportunities and next steps.

Carrier-managed applications

If you apply through a carrier’s dedicated application link, your application is submitted directly to that carrier’s protected workspace. This differs from RoadHouse’s general recruiting application. The carrier can manage your hiring stage, notes, tasks, and documents, and may create a private seven-day link for you to update your details and see next steps. Campaign sources and referral names may be recorded. Contact the carrier about its hiring process and contact preferences, or RoadHouse for help with information held by this service.

Information we collect

When you submit an application, RoadHouse Recruiting collects the information you provide, including:

Your name, mobile phone number, optional email address, city, and state.
CDL class, driving experience, route preference, start availability, and recent carrier information.
Optional equipment experience, endorsements and credentials, transmission restrictions, medical-card status, SAP status, and accident and moving-ticket answers.
Optional home-time needs, pay expectations, company-driver/owner-operator/lease-purchase preference, and pet or rider needs.
Referral information, acquisition source, and the date and time of your contact consent.

Carrier inquiries collect your company name, contact name, email, optional phone number, and hiring needs so we can respond to your request. The service may also receive limited technical information needed to deliver and secure the site, such as request, browser, device, and network information.

How we use information

To create and maintain your recruiting profile.
To evaluate your qualifications and match your preferences with current opportunities.
To call or text you about opportunities and recruiting follow-up when you have given permission.
To operate, protect, troubleshoot, and improve RoadHouse Recruiting’s services.
To meet recordkeeping, safety, fraud-prevention, and legal obligations.

When information may be shared

RoadHouse Recruiting limits access to authorized workspace users and service providers that help operate and secure the service. We do not sell applicant information or share it for advertising. A recruiter may share relevant application information with a carrier or hiring partner when you choose to move forward with an opportunity. Information may also be disclosed when required by law, to protect people or the service, or as part of a business transaction subject to appropriate safeguards.

Cookies and tracking

We do not use advertising pixels or third-party analytics tracking on the public application. We use a random, short-lived identifier in browser tab storage to measure visits and application progress. It expires after 30 minutes without recorded activity and does not follow you across devices. We record broad traffic-source categories, device categories, steps reached, and whether a form error occurred; analytics events contain no names, contact details, form answers, full referring URLs, or advertising identifiers. Browser activity tracking respects Do Not Track and Global Privacy Control. Session records are removed after the 30-day reporting window when new activity is recorded. Successful submissions are also counted as operational totals. For tracked applications, attribution is linked to the recruiting record so our team can measure qualified applications using recruiter pipeline decisions. Application attribution is retained with that recruiting record and removed when it is deleted. A referral link may identify the source of an application; it is recorded with the recruiting record.

Retention and security

Inactive applicant records are reviewed for deletion after 24 months without recruiting activity. Records for active placements or legal, dispute-resolution, and required recordkeeping purposes may be kept longer where necessary. Deletion is reviewed by our team rather than performed automatically. Privacy request records are retained as needed to document how a request was handled; minimal contact details may be retained to honor an opt-out. We use administrative and technical safeguards intended to protect information, but no online system can guarantee absolute security.

Deletion requests and opt-outs

You can request deletion, stop recruiting calls and texts, or ask to review or correct your information using the form below. Deletion and opt-out are different: you may stop messages without deleting your recruiting profile. We may need to verify identity before disclosing or deleting information. We will explain any information that must be retained.

You may ask to review, correct, or delete information by emailing support@roadhouserecruiting.com or calling (312) 566-7720. We may ask for information needed to verify your identity; do not email identity documents or sensitive identifiers unless a secure method has been arranged. Applicable privacy rights vary by location. Some information may be retained where required for legal, security, or legitimate recordkeeping reasons.

You may withdraw call or text permission at any time by telling the recruiter, replying STOP to a text, or contacting support@roadhouserecruiting.com. Withdrawing permission does not affect processing that occurred before the request.

Changes to this policy

RoadHouse Recruiting may update this policy as its services or legal obligations change. The effective date above shows when this version became current.

Questions

For privacy questions or requests, contact RoadHouse Recruiting at support@roadhouserecruiting.com or (312) 566-7720. You can return to the driver application at any time.