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Logistics Technology

ArcBest View adds automated NMFC classification and live tracking

ArcBest expanded its View shipping platform with an Auto NMFC tool, interactive tracking maps for expedite and truckload shipments, and optional cargo coverage during eligible LTL brokerage bookings.

Summary and practical context by RoadHouse Recruiting · Reviewed

Two semi-trucks traveling on a highway
Illustrative photo; not the specific event or location reported. Photo: Bhargav Panchal / Unsplash.

Auto NMFC assists with freight classification

The tool uses shipment details entered by the customer to suggest the applicable National Motor Freight Classification code. Shippers remain responsible for confirming classification accuracy.

Tracking expands for expedite and truckload freight

Interactive maps show shipment location in real time, intended to help teams monitor progress and respond when delivery plans change.

Cargo coverage moves into the booking flow

Customers can add coverage for eligible LTL brokerage shipments without leaving the platform. ArcBest said View has more than 3,600 monthly users since its May launch.

Understanding the update

This is a completed product update announced by ArcBest. Auto-classification assists the shipper but does not transfer responsibility for correct shipment data.

What it means for drivers and carriers

LTL shippers can reduce manual steps, but should still validate NMFC codes, declared values, coverage terms and tracking exceptions before tendering freight.

Questions to consider

  • Who verifies the suggested NMFC code before booking?
  • What exclusions and limits apply to the optional cargo coverage?
  • How are tracking exceptions escalated to operations teams?

Read the original reporting

This page provides an original summary and practical commentary. The linked source contains the full reporting. Older stories reflect information available on their published dates.

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Sources used for verification